Contact Support
Need help with a booking, payment, subscription, detailer application, or account issue? Contact Detail Relay support.
Support Email
Email Detail Relay support at support@detailrelay.com.
For booking questions, include your name, phone number, email address, booking date, vehicle, service location, and a short description of the issue. Photos are helpful for quality, damage, vehicle condition, or service-scope questions.
Common Support Topics
- Booking, rescheduling, or cancellation help.
- Payment, refund, subscription, or receipt questions.
- Vehicle condition, add-on, or price adjustment questions.
- Customer-detailer communication issues.
- Detailer application, insurance, service area, or payout questions.
- Account access, notification, email, or SMS issues.
General Business Inquiries
For detailer, partnership, vendor, or other general business inquiries, you may call or text Detail Relay at (480) 418-8908. Text replies are limited to the conversation you initiate. For booking, payment, subscription, or account support, please email support@detailrelay.com.
Message frequency will vary based on communication needs. Message and data rates may apply. Reply STOP to stop messages or HELP for assistance. Texting is optional.
Our Privacy Policy contains messaging terms and mobile-data protections.
Emergency and Safety Issues
If there is an immediate emergency or threat to personal safety, contact local emergency services first. Detail Relay support can review platform, booking, payment, and documentation issues after immediate safety needs are handled.